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Frequently asked questions

Short answers to the questions we hear most often before a trip.

Enquiries and booking

How do I get a quote?

Fill in the form, message us on WhatsApp, call +385 92 316 0885 or write to infodmstours@gmail.com. Tell us the pick-up point, destination, date, number of passengers and luggage.

How far ahead should I get in touch?

For groups and longer trips, as early as possible, ideally at least 14 days before. Advent weekends and spring school-trip dates fill up quickly, so it pays to ask even earlier.

When is the trip booked?

Once you accept the quote and pay a 40% deposit. You pay the rest as agreed.

When can I reach you?

By phone from 6 am to 8 pm, all year round. You can send a message or email at any time.

Prices and payment

Are the prices on the website final?

No. Prices are indicative and depend on the date, number of passengers and route. You get the exact price in our quote.

Do you sell individual seats on the coach?

No. We run tours as transport for closed groups: schools, parishes, associations, clubs, companies and agencies. The price is for the whole coach; the per-person amount on the website is only an illustration for a group of 45.

What is included in the price?

Each tour lists what is included, usually the vehicle with driver, fuel and tolls. Entry tickets, guides, accommodation and meals are not included, but we can arrange them on request.

How can I pay?

In cash, by card, by bank transfer or via a payment link. We issue a Company invoice (R1) on request.

Vehicles and drivers

How many passengers can you take?

It depends on the vehicle. We have cars for smaller parties and a coach for larger groups. We confirm the number of coach seats with the quote.

Why do some tours have two drivers?

A coach driver may only drive and work for a limited time each day and must take set breaks and rest. When the day is too long for one driver, we plan a second driver or an overnight stop.

Who are you insured with?

Our insurer is Croatia osiguranje.

Which languages do the drivers speak?

Croatian and English. The website is in five languages, and we answer enquiries in Croatian or English.

Prices are indicative and depend on the date, number of passengers and route. You get the exact price in our quote.

Christmas market at the Rathausplatz, Vienna

Didn't find your answer?

Ask us directly, by phone, message or through the form.

Photos: Christmas market at the Rathausplatz, Vienna: Palickap, CC BY-SA 4.0