Privacy Policy
What we do with the details you send us so that we can arrange and carry out your transport.
Data controller
D.M.S Tours, obrt (sole trader), Radulec 32, Dubrava, Croatia. OIB (tax number): 28658559643.
Contact: +385 92 316 0885, infodmstours@gmail.com.
What we collect
The form collects your name, mobile number, optional email address, type of trip, departure and return dates, departure time, number of passengers, luggage, pick-up point, destination, message and the name of the tour or service on the page you send it from. In the message you can include your itinerary, flight number or any special requirements.
Why we use your details
We use your details to answer your enquiry, prepare a quote, arrange and carry out the transport and meet our legal obligations. The legal basis is taking steps at your request before entering into a contract and performing the transport you book (Article 6(1)(b) GDPR), and our legal obligations (Article 6(1)(c)).
Hosting and sending enquiries
Cloudflare provides hosting and processes the technical data needed to deliver and protect the website, including the check that a person is sending the form (Turnstile). Resend is used to send enquiries by email. The transfer of form data to Resend in the USA relies on the EU-US Data Privacy Framework or standard contractual clauses.
Form data is stored in our enquiry register (a Cloudflare database in the European Union) and forwarded by email at the same time. NADIGRA, the website developer, runs the register for us technically. Resend is an email service provider based in the USA (Resend, Inc.).
Cookies and analytics
The website sets no cookies of its own and uses no analytics or advertising tools.
How long we keep your details
We keep your details for as long as we need them to arrange and carry out the transport and to meet our legal obligations.
Your rights
Subject to the legal conditions, you can ask for access, correction, erasure or restriction of processing, data portability, or object to processing. Send your request to the contact details above.
You can lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), azop.hr.